Privacy Policy
Last updated: May 2026
This Privacy Policy describes how SingleByte Infotech Pvt Ltd ("Company", "we", "us", or "our") collects, uses, and protects your information when you use the NetOps Platform ("Platform").
1. Information We Collect
We may collect personal information you provide directly, such as your name, email address, and account credentials. We also collect usage data, generated scripts, configurations, and diagnostic logs to improve the Platform.
2. How We Use Your Information
We use your information to provide, maintain, and improve the Platform; to communicate with you; to provide customer support; and to comply with legal obligations.
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who assist us in operating the Platform, subject to confidentiality obligations.
5. Your Rights
You may access, update, or delete your personal information by contacting us. You may also have rights under applicable data protection laws, including the right to object to processing or request data portability.
6. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser.
7. Third-Party Services
The Platform may integrate with third-party services. Their collection and use of information is governed by their own privacy policies.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@networkgig.in.